"Not only did Stephanie of Contessa Concierge & Personal Assistant Services meet all of our requirements, she far exceeded our greatest expectations."
"We could not be happier with our choice to work with Contessa Concierge & Personal Assistant Services. We are both working professionals and have homes in three different locations. None of these residences are close to one another. One of our residences is a condominium in Toronto, ON. Because we travel a great deal with many time restraints placed upon us, which precludes our being able to manage that property in Toronto, we found that we needed to seek the help of a concierge and personal assistant. These services would require property/home management in the form of checking on the premises regularly during our absence, organizing for housekeeping, maintenance, and repairs to be done, as well as keeping up with the security of not just our condo unit, but our vehicles garaged at that location as well. In addition, we often have business associates and family members who will use our condo while visiting Toronto. To facilitate arranging for our guests to secure keys, access garage parking, and to be fully briefed on all of the condo amenities, we required a responsible and trusted individual to do this for us. This we knew would need to be an individual and company that we could fully trust with our personal security codes and information with regard to that property. Not only did Stephanie of Contessa Concierge & Personal Assistant Services meet all of our requirements, she far exceeded our greatest expectations.
"We recently held a cocktail party on Canada Day for friends and associates at our unit. This was not something we had a great deal of time to organize, shop, and execute and, in fact, we had no time to do any of that at all. We enlisted Stephanie’s services to make this event happen. Stephanie took on the full responsibility of organizing the event for us, which included catering and shopping for all things beverage, food, flowers, and decorations. We also learned that among all of her many talents and event planning skills, she is also an awesome bartender. The Canada Day 150 party was a huge success with our guests. She was sensational and amazing. We were so impressed with everything she did. Both of us enjoyed hosting a party at our home for perhaps the first time ever. We had as much fun as our guests and that was all because of Stephanie and her masterful handling of our event. We had so much positive feedback in the days following and of course everyone wanted to know more about Stephanie, as she is so pleasant and personable while all the time being quietly super efficient. She brought class and elegance to the event and we remain very grateful to her for the outstanding services she offered in making this event the success it was.
"We would like to cite another time that Stephanie was just amazing. We had custom cabinetry installed in our baths. We were experiencing problems with the magnetic latches they installed. As they are a company who stands behind their products and workmanship, they needed to return to investigate and repair the problem. However, they required that one of us be present for the repairs. We were unable to be there and so we asked Stephanie to be there to represent us. Unfortunately the process required more than one visit. No problem. Stephanie was available to us for each appointment. Not only did she oversee the repairs, she acted as liaison and when the job was complete emailed us with a full report on the progress of the repairs and the solution arrived at. Stephanie keeps copious records of all of her visits to the condo and keeps us informed as to the condition of the condo on each of her visits.
"We can only highly recommend Contessa Concierge & Personal Assistant Services to anyone looking for sound judgment, trustworthiness, accountability, diverse skill sets, experience, training and the peace of mind that their needs will be met and covered in a timely and efficient manner. Stephanie comes with a special blend of professional and personal experience that is evident in the unique way she handles so many different roles, tasks, and situations. We could not be more pleased with our choice to work with Stephanie and Contessa Concierge & Personal Assistant Services."
Bob Durkin, Stage Directors and Choreographers, NYC, NY
D. Greg Gamble, MD, Thunder Bay, Ontario
"Truly a consummate professional."
"Our sincerest thanks to Stephanie and Contessa Concierge & Personal Assistant Services for her outstanding service during our recent weekend visit to Toronto. We were greeted by our enthusiastic Concierge and hostess and whisked away to a gorgeous condo in immaculate condition. Instructions for the unit, all amenities, building and parking garage were expressly detailed and fully explained. Stephanie paid thoughtful attention to our personal needs (great coffee!). Stephanie is very knowledgeable about the city and offered excellent options for dining, shopping, transportation and events. We also felt secure in knowing she was only a phone call away if needed.
"Having known Stephanie on a personal level for many years, I can attest that she is a hard-working and trustworthy person who takes immense pleasure and pride in a job well done. Her drive and personality are well-suited for this industry. Truly a consummate professional.
"We highly recommend Stephanie and Contessa Concierge & Personal Assistant Services. Looking forward to a return trip. Thanks again."
Pamela Serkowney, North Bay, ON
"We love this service and wouldn't be without it."
"Stephanie has been a terrific resource for our family in managing our vacation property in Ontario. She is very reliable and easy to communicate with—she has been able to seamlessly open up the cottage, and get work done as needed, make the cottage available to visiting friends when we are not there and then close it back up again. All we have to do is enjoy.
She has been invaluable to us, to have someone discreet and trustworthy for family-related work as well, including gift shopping and research for family holidays. We love this service and wouldn’t be without it."
